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A Thermo King technician working inside an open trailer unit

Reefer and refrigeration repair

Reefer down?
Call TKSE.

Factory-trained technicians work on Thermo King trailer, truck and van units at seven shops, and TKSE's mobile service trucks come to the unit.

Why TKSE.

  • 7shopsIn Florida, Georgia and Mississippi, with mobile service trucks
  • 20+yearsAs an authorized Thermo King dealer
  • 2timesThermo King's North America Dealer of the Year, in 2014 and 2023
  • 2timesThermo King's Aftermarket Dealer of the Year, in 2021 and 2024

How it works.

  1. Call or request.

    Need unit service? Call your shop. If it can wait, send a service request.

  2. Tell us the unit.

    The model and serial number are on the unit's nameplate. Read the shop the alarm code if the display shows one.

  3. In the bay or on the road.

    Bring the unit to the shop, or a mobile service truck comes to it.

An open service bay at TKSE's Fort Pierce shop, with TKSE service trucks inside

Any shop, or a truck comes to the unit.

Bring the unit to any of TKSE's seven shops, or call and a mobile service truck comes to it. Service is 24/7. After hours, your shop's number reaches the on-call team, and mobile service trucks keep running.

  • Seven shops in Florida, Georgia and Mississippi
  • Mobile service trucks
  • An on-call team after hours
A technician opening the side door of a Thermo King trailer unit

Trailer, truck and van units.

Precedent trailer units, Heat King trailer heaters, and Thermo King truck and van units, including older units Thermo King no longer sells. TKSE services Carrier units too.

Seven shops.

Every shop offers this service. Call the one nearest the unit.

Request service.

For work that can wait. Tell us what it's doing and where it is, and pick your shop.

  • Seven shops in Florida, Georgia and Mississippi.
  • Factory-trained technicians, with ongoing training.
  • A parts department at every shop.
  • Service trucks that come to the unit.
Down now? Call TKSE

How soon?

Urgency

The unit

Equipment

The yard address, or the road, your direction and the nearest exit.

The unit's display, the alarm, or the damage.

You

Questions

Anything else, call your shop.

What should I have ready when I call?

The unit's model and serial number, the alarm code if the display shows one, and where the unit is. If you're not sure what a code means, look it up.

Can a technician come to the trailer?

Yes. Every shop runs mobile service trucks, during shop hours and after. Call your shop and tell them where the unit is.

What happens after hours?

Service is 24/7. After hours, call your shop's number: it reaches the on-call team, and mobile service trucks keep running.

Do you work on older units?

Yes, including units Thermo King no longer sells. Call your shop with the model and serial number.

Do you work on Carrier units?

Yes. TKSE services Carrier reefer units as well as Thermo King. Call your shop with the model and serial number.

Do you have the parts?

Yes. All seven shops have parts departments, with genuine Thermo King parts and other OEM parts. See parts.

Can we put the fleet on a maintenance plan?

Yes. Your shop can set up Thermo King's Guaranteed Maintenance, a fixed-cost maintenance agreement covering both planned and unscheduled maintenance, as well as breakdown repairs. See fleet programs.

Need unit service? Call TKSE.

Service is 24/7. After hours, your shop's number reaches the on-call team, and mobile service trucks keep running.

Call TKSERequest service