A technician with a Thermo King Certi-Tech Master patch on his sleeve works on a trailer unit with a tablet

Careers

Technician jobs, Entry Level to Master.

A technician ladder from entry level to master, plus service writer, customer service, parts and sales roles, at seven shops in Florida, Georgia and Mississippi.

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The jobs.

Open one to see what you'd do and what you bring, then apply.

Technicians

Four levels. Each step up asks for more years or schooling, and comes with less supervision. The Certified, Professional and Master certifications are Thermo King's, and TKSE helps you earn them.

Entry Level and General Technician
You have mechanical skills and no Thermo King experience yet. You train to troubleshoot and repair Thermo King components and systems.
What you do
Inspect Thermo King units to find mechanical problems
Follow a preventive maintenance inspection form
Do routine maintenance, such as oil changes and belt adjustments and replacements
Learn soldering and welding
Keep records of the work you do
With supervision, remove and replace accessories, alternators and starters
What you bring
Technical school or two years' experience; the ability to read repair manuals; basic math, and the metric and U.S. systems of measurement; computer use; your own hand tools up to 1 inch, metric and U.S.; a valid driver's license.
Apply for this job: Entry Level and General Technician
Certified Technician
You've earned Thermo King's Certified Technician level. You're still learning to diagnose, and you know maintenance and installation.
What you do
Complete basic mechanical repairs with minimum supervision
Use computers to help diagnose component and system problems
Read maintenance manuals, drawings, schematics and diagrams to make repairs
Troubleshoot simple electrical problems and wiring repairs
Troubleshoot, remove and replace accessories and components
What you bring
Technical school or three years' experience, or a mix of training and experience; certificates from Thermo King factory schools and training programs; hand tools up to 1½ inches, air-operated wrenches and air guns, and a digital multimeter; a valid driver's license.
Apply for this job: Certified Technician
Professional Technician
You've passed Thermo King's Professional certification. You handle most diagnosis and repair with limited supervision.
What you do
Overhaul, troubleshoot and repair Thermo King components with limited supervision
Attach test equipment and read the data to diagnose malfunctions
Handle all basic mechanical repairs without supervision
Troubleshoot more complex electrical problems
Help junior technicians with technical guidance and direction
What you bring
A certificate from technical school, or five years' experience, or a mix; certificates from Thermo King factory schools and training programs; hand tools up to 1½ inches, metric and U.S., air-operated wrenches, a digital multimeter and some specialty tools; a valid driver's license.
Apply for this job: Professional Technician
Master Technician
You've passed Thermo King's Master certification. You handle every part of diagnosis and repair with no supervision.
What you do
Overhaul, troubleshoot and repair Thermo King components and systems
Finish assigned jobs and major overhauls without supervision
Inspect component dimensions and clearances so repairs meet factory specifications
Troubleshoot complex electrical and electronic interface problems
Mentor junior technicians, and talk with customers about their unit's repairs
What you bring
A certificate from technical school, or six years' experience, or a mix; certificates from Thermo King factory schools and training programs; hand tools up to 1½ inches, metric and U.S., air-operated wrenches, a digital multimeter and specialty tools; a valid driver's license.
Apply for this job: Master Technician

Other roles

Service writer
Take the call, write up the repair order and keep the customer posted.
Apply for this job: Service writer
Customer service
Answer calls and get each one to the right shop.
Apply for this job: Customer service
Parts
Sell parts in the shop or the parts store.
What you do
Work out the part a customer needs, from the unit's make, year and type or from the problem they describe
Inspect worn or damaged parts to find the right replacement
Look up part numbers and prices in the electronic catalog
Fill orders from stock, at the counter and over the phone
Write up the sale and take payment
Suggest a substitute when a part isn't available
Check returned parts, then exchange or refund them
Keep stock marked, shelved and counted
What you bring
An associate's degree or the equivalent from a two-year college or technical school, or six months to a year of related experience or training, or a mix of the two.
Apply for this job: Parts
Sales account manager
Manage your accounts and build new business in your territory.
What you do
Look after your assigned accounts and grow them
Find new business with warm and cold calls, and build rapport with new customers
Show customers more of what TKSE offers: new and used units, maintenance contracts, and aftermarket parts and accessories
Write sales plans, and know the competition and the risks in each account
Meet your sales quotas
What you bring
An associate's or bachelor's degree with business or marketing coursework, or the equivalent experience; at least two years of outside sales; a record of meeting quota; problem solving and clear communication; cold calling; and presenting to customers.
Apply for this job: Sales account manager

A Thermo King Certi-Tech Master patch on a technician's sleeve

What you get.

A healthcare package
Ongoing in-house training, in TKSE's training center and from your own shop. See training
A ladder with clear steps, from Entry Level to Master
A dealer Thermo King named North America Dealer of the Year for 2014 and 2023
Seven shops in Florida, Georgia and Mississippi