Factory-trained technicians.
TKSE's technicians train on Thermo King units, and TKSE runs its own training center. See training.
Thermo King repair at seven shops
Service
Thermo King repair, reefer service and roadside assistance, with mobile service trucks that come to the unit.
Need unit service now?
Call your shop.
A phone call is the fastest way to a technician. Service is 24/7. After hours, your shop's number reaches the on-call team, and mobile service trucks keep running.
Call TKSE at (407) 293-7158Dials TKSE's main office in Orlando. Pick your shop
Can it wait?
Request service.
Send the unit's model and serial number, what it's doing and where it is, and a contact number.
Request serviceWhere to go.
Each page says what TKSE does and how to reach a technician.
Reefer and refrigeration repair Thermo King trailer, truck and van units, in the bay or on the road.
Mobile and roadside service Roadside service, and service trucks that come to the unit.
Truck and trailer repair Body and trailer repair, liftgates, doors, welding, brakes and suspension.
APU, heater and A/C service TriPac APUs, truck heaters, and bus and mobile A/C, including Thermo King bus HVAC.
Fleet programs Guaranteed Maintenance, Extended Warranty and Centralized Billing, set up by your shop.
Alarm codes Look up a Thermo King alarm code and what to do next.
Status lights What the lights on a Thermo King status display mean.
Your shop plans the job.
The shop sets the time and the place: one of seven shops, or a mobile service truck to the unit.
Questions
The ones the service desk hears most. Anything else, call your shop.
What should I have ready when I call?
The unit's model and serial number, the alarm code if the display shows one, and where the unit is.
Can a technician come to the unit?
Yes. Every shop runs mobile service trucks, during shop hours and after. Call your shop and tell them where the unit is.
What happens after hours?
Service is 24/7. After hours, call your shop's number: it reaches the on-call team, and mobile service trucks keep running.
Can we set up maintenance for the whole fleet?
Yes. Your shop can set up Thermo King's Guaranteed Maintenance, a fixed-cost maintenance agreement covering both planned and unscheduled maintenance, as well as breakdown repairs. See fleet programs.
Do you sell and service more than Thermo King?
Yes. TKSE services Carrier reefer units as well as Thermo King. Liftgate installation and service are on TKSE's service menu, including Leyman warranty work, and TKSE sells Palfinger, Waltco and Maxon liftgates. For buses, TKSE sells Red Dot and MEI systems, and installs and services the A/C.
Need unit service? Call TKSE.
Service is 24/7. After hours, your shop's number reaches the on-call team, and mobile service trucks keep running.