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Position Description - Parts

SUMMARY

Sells parts and parts related products in repair facility or parts store by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Ascertains make, year, and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advises customer of part needed according to description of malfunction.
  • Discusses use and features of various parts.
  • Reads Electronic catalog, Books or computer for replacement part stock number and price.
  • Fills customer orders from stock.
  • Prepares sales slip or sales contract.
  • Receives payment or obtains credit authorization.
  • Advises customer on substitution or modification of part when replacement is not available.
  • Examines returned part to determine if defective, and exchanges part or refunds money.
  • Marks and stores parts in stockroom according to prearranged system.
  • Receives and fills telephone orders for parts.
  • Maintain Quote file for weekly review of outstanding quotes
  • Takes inventory of stock.
  • Deliver Parts once a week to help cross train other employees
  • Remove all A/C parts from other building and arrange in back of parts room(engine rebuild area)
  • Remove/Clean front counter area and customer pick up area
  • Organize and stage current A/C inventory room

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.