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Maintenance Plans

We have a variety of programs to best suit your maintenance (preventative, scheduled, and emergency), fleet, billing, and warranty requirements. Scheduled database reports and tracking give you specific information regarding each unit. One of our representatives can then meet with you to analyze and make recommendations based on these results. What a great way to control costs, identify problem areas, and create a solution to make you more profitable!

What VALUE does this afford to you and your organization? Statistics show that customers that have equipment covered under a Thermo King Platinum Premier GMP (Guaranteed Maintenance Program) will see approximately a 30% decrease in unscheduled maintenance.

Silver Plan

Centralized Billing

We consolidate invoices from multiple Thermo King dealer locations for service, parts and labor to lighten your administrative load. 

Cost Savings
  • National consistent part pricing
  • Standardized labor times
  • System filters to ensure warranty capture
  • Reduced administrative time
Convenience
  • Instant credit at over 200 dealers
  • All Thermo King invoices combined


Organization
  • Consolidate invoice reports
  • Service order detail reports
  • Customizable fleet management reports
Control
  • You maintain control by authorizing repairs
  • You can set approval levels of authority

Gold Plan

Extended Warranty Program

Designed to keep you running at maximum efficiency, Thermo Gard Gold Extended Warranty gives you coverage that extends beyond the standard warranty policy.

North American Coverage

  • Flexible options
  • Certified Service
  • Accurate cost projections
  • Genuine Thermo King parts
  • Coverage for all major components
  • increased uptime
  • Extra protection for you and your investment
  • No-hassle claims processing
  • Convenience - Work can be performed by any Thermo King dealer

Platinum Plan

The Best Reefer Service Anywhere.

Our Platinum Guaranteed Maintenance program provides the ultimate in preventative and predictive refrigeration unit maintenance. Platinum offers solutions by customizing maintenance programs to meet your specific needs, immediate and long term.

Choose from four levels of Platinum Protection:

Platinum Premier
  • Fixed cost for easy budgeting with no surprises
  • Comprehensive program tailored to maximise uptime
  • Includes coverage for all scheduled maintenance and unscheduled maintenance or breakdown service
  • Service performed by factory trained technicians at any of our over 200 participating dealer locations in North America
  • 24-7 access to expedited service
  • Lessons your risk and puts responsibility on us
Platinum Essential
  • Allows you to exchange the major component of Platinum Premier for a lower cost coverage option
  • Guaranteed time and materials rates for engine, compressor, and microprocessor repairs
  • Service performed by factory trained technicians at any of our over 200 participating dealer locations in North America
  • Provides more economical coverage alternative for older equipment

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